We have seen this before and here it is again: When we upgrade a client from one GP version to the next their Smartlists go awry. Last time I recall this was a GP 10 to GP 2010 upgrade.
In my current upgrade I am moving a client from GP 2010 to GP 2013. When I open Smartlist Builder in the new version their custom Smartlists are all there but no definition is visible for any of them. The Smartlists show the columns but no data.
The simple workaround we found in the previous upgrade is to export all the custom Smartlists from the old version then import them to the new version. This worked for my GP 2013 upgrade.
Besides it's a good idea to have an export of custom Smartlists anyway as a backup.
Oh and a reminder that Smartlist Builder has been moved from GP to eOne effective 1/1/14. Apparently this will drop from the MS enhancement renewal and be picked up by way of an eOne maintenance billing. Because we can never have enough customer confusion. </sarcasm>
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