Client asked me today about his attempt to look up a reversing JE in the Journal Entry Inquiry screen in GP 2013. When he provided the JE number the JE Inquiry screen showed the reversing entry. He was wondering what happened to the originating entry and why didn't it show?
Obviously this screen can only show one entry at a time. My guess is the lookup this window does returns whatever the first transaction it finds based on the indexes or whatever.
My answer is it's a simple matter of using the navigation buttons on the bottom left of the screen to go back or forward. Doing this both transactions are visible to the user.
I'd appreciate any comments if anyone knows of any other tricks or info related to this.
Update: Feedback from the client reveals that he was looking for a hard-copy report that showed both entries. I pointed him at the Cross-Reference Journal Entry report, which was exactly what he was looking for.
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